BENGALURU: Top software service exporters are under pressure to drop prices to retain contracts with marquee customers such as American Express and Home Depot that are up for renewal this year, according to executives and experts involved in the contract negotiations.
Rates have fallen by double digits for some of the biggest customer accounts in the past six months, with companies such as InfosysBSE -0.91 % and WiproBSE 1.14 % sacrificing profit margins to gain market share and inc ..
Rates have fallen by double digits for some of the biggest customer accounts in the past six months, with companies such as InfosysBSE -0.91 % and WiproBSE 1.14 % sacrificing profit margins to gain market share and inc ..
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